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BEWO Q&A | The 10 Questions You Care About Most Regarding Clutches

Views: 268     Author: Site Editor     Publish Time: 2026-03-28      Origin: Site

Inquire

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Q: Are you a factory or a trading company?

A: We are a direct factory with over 20 years of experience in manufacturing clutch components. This allows us to offer factory-direct pricing and full control over quality, from production to shipment.

As a factory specializing in European heavy-duty truck clutches, OKA is one of our flagship brands, trusted by fleets across Europe. [Click to see BEWO product series]


Q: How do you ensure the quality of the clutch plate /cover/bearing?

A: Every clutch plate undergoes 100% inspection before shipment, including checks for dimensional accuracy, material integrity, and pressure distribution. Our ISO 9001:2000 and TS16949 certifications confirm our commitment to consistent quality, so you can trust the performance of every unit.


Q: When can I get a quote for the clutch products?

A: We provide a detailed quote within 24 hours of your inquiry. To ensure accuracy, please include quantity, delivery location, and any specific needs (e.g., compatibility with Sachs discs) when reaching out.


Q: How can I obtain a sample of the clutch plate/cover/bearing?

A: If the clutch plate /cover/bearing isn’t available locally, we can ship a sample. You’ll pay the sample price plus shipping costs, with express fees depending on the sample quantity and your destination.


Q: What payment terms apply to orders of the clutch plate/cover/bearing ?

A: We offer flexible payment terms: 30% deposit via T/T (Telegraphic Transfer) upon signing the Proforma Invoice (PI), with the remaining balance due before shipment. This structure ensures mutual security and streamlines production for your order.


Q: How do I confirm if this clutch plate/cover/bearing fits my vehicle?

A: The most accurate method is to cross-check your vehicle's original part number or provide the Vehicle Identification Number (VIN) for our verification. Do not rely solely on the model year, as the same model may have different drivetrain configurations.


Q:  Is the performance and quality of this product the same as the original part?

A:The product we supply is an equivalent grade replacement manufactured to original specifications and standards. It is designed to match the original part in dimensions, materials, and key performance to restore the system's intended function, offering reliable quality and competitive value.


Q: What’s the warranty period for this Sachs-grade assembly?

A: We offer a 12-month warranty. If the bearing fails due to manufacturing defects (e.g., hydraulic leaks, premature wear), we’ll replace it free of charge.


Q: Can I ship this clutch plate/cover/bearing to Europe?

A: Yes. We export to all European countries, and it meets EU ECE R117 standards for heavy-duty vehicle components—no customs issues.


Q:  After installation, the clutch shudders or makes noise. What could be wrong?

A: If this occurs, you should immediately return to the workshop for inspection. Potential causes include:

The flywheel surface was not properly cleaned or is worn.

Specialized alignment tools were not used during installation.

An issue with the matching release bearing or improper installation

A problem with other related components in the transmission system.

3482000257

1878002442

3151-068-101 (2)




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